Overview

At PrimeImage Technologies, we work hard to build what we call our Recommended Technology Platform. We know that using products across this platform will give you a great platform to operate your business from (we know this because we use all the listed products/services below to run our own company).

Our engineers are trained in and keep up to date with technology across this core set of products to make sure that we can quickly, efficiently and expertly assist you with working with those products.

We also maintain a strong network of contract engineers that we can call on for specific expertise in high level or advanced customization of these core services.

Recommended Technology Platform

  • HPE Servers
  • HP Desktops & Laptops
  • Lenovo Laptops
  • HPE Switches
  • HP Printers
  • Netgate Routers
  • Mikrotik Routers
  • Unifi Wireless
  • Bitdefender Anti-Virus
  • Veeam Cloud Connect Backups
  • Datto Backup, Continuity and Disaster Recovery
  • Datto Workplace (File Sync & Share)
  • APC Power Systems
  • VMware Virtualization – vSphere ESXi
  • Microsoft Azure
  • Microsoft Server Platforms (latest release including Exchange and SQL)
  • Microsoft Office365 (Hosted Exchange)
  • Microsoft Windows 10 Pro/Enterprise
  • Microsoft Office365 Business Premium
  • Veeam Office365 Backups
  • Cloud Phone System v12 and above
  • Yealink IP Phones

Third Party Vendors

Whilst we pride ourselves on our troubleshooting skills and abilities to solve many different types of technical problems, please bear in mind that for 3rd party products outside our Recommended Platform, it may take us some extra time to familiarize ourselves with managing and supporting these products.

If the issues can and should be supported by the 3rd party vendor, then we may help you liaise with the vendor directly to get the problem solved in the most efficient and timely manner for you.

We may still be able to purchase items from other vendors at your request (depending on whether our distributors stock it), however if any unforeseen issues arise in the setup, installation and ongoing use, we may need to invoice you separately for this time.