Summary: Changing the password blocks someone from signing in with the old password. However, they may still have an active session, a forwarding rule, access through a connected app, mailbox permissions, or a recovery method they added. When someone gets into a business email account, changing the password should happen immediately. Once that is done, the account still needs a … Read More
How Long Business Computers Last and When to Replace Them
Summary: Three to five years is a practical replacement range for many business computers. The right time depends on security support, reliability, performance, warranty coverage, repair costs, and the employee’s work. Replace any computer that cannot run a supported operating system or the software your business requires. Most business computers do not fail all at once. A laptop may still … Read More
Small Business IT Budget: What to Include and How to Plan It
Summary: Your IT budget should include the technology you already use, the support required to maintain it, and the upgrades you expect to make during the year. It should also cover cybersecurity, backups, employee changes, planned projects, and a reserve for urgent repairs or replacements. If your IT budget only covers computers, Microsoft 365, and the occasional repair, it is … Read More
Why Guest Wi-Fi Should Be Separate From Your Business Network
Summary: Guest Wi-Fi should provide internet access while blocking connections to your internal business network. A different Wi-Fi name and password do not confirm that the networks are separated. The router, access points, and firewall must also be configured to prevent guest devices from reaching internal systems. Offering Wi-Fi to customers, contractors, and visitors is convenient. But their phones and … Read More
What Happens to Your Data When You Cancel a Cloud Service?
Summary: Before canceling a cloud service, export your data and confirm that the files can be opened or imported. Move any connected applications and sign-ins, then check the provider’s current rules for access, billing, retention, and deletion. A cloud service may hold years of customer records, documents, emails, invoices, project history, or staff activity. If you cancel before moving that … Read More
Should Employees Use Personal Devices for Work?
Summary: Allow personal devices only for approved work, through approved apps, and when the device meets your security requirements. Use company-owned devices for administration, sensitive work, or jobs that require large amounts of data to be stored locally. Employees often use personal devices for work before the business has made a decision about it. They add work email to a … Read More
Why Your Employees Shouldn’t Have Administrator Access to Their Computers
Summary: Employees should use standard accounts for email, web browsing, and everyday work. Administrator access should be limited to approved IT tasks and protected with a separate account. Administrator access often starts with one request. An employee needs to install a printer, update a specialist program, or change a setting on their computer. Giving them administrator access gets the job … Read More
The 30-Minute IT Check Every Small Business Should Do Once a Month
Summary: Most IT problems don’t appear out of nowhere. Backups quietly stop running, updates sit unfinished for weeks, and old staff accounts stay switched on for months. A short check once a month catches these while they’re still cheap to fix. This post covers the six things to look at. Most owners only look at their IT when something has … Read More
How to Keep Your Business Running When Microsoft 365 Goes Down
Summary: The tools that run your business, like Microsoft 365, your accounting app, or your booking system, are reliable most of the time, but they do go down. When one does, work can stop for hours, and you often can’t do anything but wait for the provider to fix it. A simple plan keeps your team working and your customers … Read More
OneDrive or SharePoint? Where Your Business Files Should Live
Summary: If your business uses Microsoft 365, you have both OneDrive and SharePoint, and files usually end up scattered across them with no clear rule. OneDrive is for your own work, and SharePoint is for files the team shares. Getting this right makes files easier to find, safer when someone leaves, and easier to recover if something goes wrong. If … Read More